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Newsletters and Downloads

TQM FOCUS - NEWSLETTER - APRIL 2006 - In this issue. . .

Can older workers help you to tackle skills shortages?: Age discrimination legislation to ensure that older workers are not discriminated against is due to come into force in 2006.

Be honest - when was the last time you really negotiated for a better price?: Get back to basics and look again at the four most common phases of negotiation.

Coffee-Break Workshop : Top Agent Tips to brush up on - Telephone Techniques.

April 2006 Newsletter

TQM Focus April 2006

pdf file (119 kb)

The Newsletter, is published bi-monthly and can be downloaded free of charge.

If you would like to receive a copy on a regular basis, please send us an email with your contact details to: enquiries@tqmsolutions.co.uk

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Information Downloads

Recruitment Solutions

TQM Recruitment Solutions information

pdf file (203 kb)

Performance management

TQM Performance Management Solutions information

pdf file (203 kb)

Training solutions

TQM Training Solutions information

pdf file (203 kb)

Document management

TQM Document Solutions information

pdf file (203 kb)

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